Have a question? We're here to help.

Thank you for choosing Kinera! We are committed to providing you with exceptional products and quality service to ensure your satisfaction. If you encounter any issues with our products or need after-sales support, please feel free to contact our customer service team:

Option 1. After-sales Support Email: support@kinera.cn

Option 2. You could fill out the contact form below and our support team will get back to you as soon as possible.

Option 3. Live chat support is available. Leave a message there if we are not in the working time.  

If any thing emergency, call us at +86 769 8350 2296  ( 24/7 available) 

Wishing you all the best,
The Kinera Team

Business Hours:
Monday–Friday: 9:00am – 9:00pm GMT+8
Saturday: 8:30am – 12:00am GMT+8

*All hours listed are GMT+8.